Four Seasons Hotel Hangzhou
5 Lingyin Road, Hangzhou, China 310013
Rudolf van Dijk
"I enjoy focusing on quality throughout the Hotel. There are so many aspects to be addressed and so many ways to put my personal stamp on the guest experience."
|| Since 1998
First Four Seasons Assignment: Director of Food and Beverage,
||Delft, The Netherlands|
||Graduate, Hotelschool The Hague; Certificate in Oenology, Dutch Wine Academy; Executive Management Program, Cornell University|
||Dutch, English, German, French|
Flowers are nice, but running hotels is nicer. “My parents still question why I got involved in hospitality,” says Rudolf van Dijk, opening general manager of
What appealed instead was toiling late into the night in restaurants. Though his earliest aspiration was to be a chef, it took van Dijk only a few months in the kitchen to realize that he was better suited for the front of the house. Following hotel school, he managed four restaurants in The Netherlands, and each was awarded a Michelin star on his watch. In addition to the realisation that achieving two stars would have been “a daunting task,” the job taught him the lasting values of frugality, persistence and communicating confidently with guests and staff. “I learned early on that you can’t manage from behind your desk.”
After an initial posting in New York, van Dijk worked his way up the
With the Asian tradition of exemplary service already mirroring the attentiveness and sincerity for which
Though busy with the opening, van Dijk maintains an active lifestyle and has a passion for endurance sports. An avid cyclist, he recently abandoned his road bike after local thoroughfares riddled with “humps and bumps” had him fixing flat after flat. Now, he spends hours on Sundays “getting down and dirty,” mountain biking with a cycling buddy.
The clientele of the new Hangzhou property will doubtlessly be impressed: “Guests like to see you sweat,” he says of the intensity he brings to the bike trail and the Hotel floor. “When they see you’re into it, they are, too.”
Hotel Press Contact
Public Relations Coordinator
5 Lingyin Road
Four Seasons Hotel Hangzhou at West Lake, China 310013
Email Cecilia Xu
T. +86 571 8829 8888
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