Hotel News
Four Seasons Resort Hualālai at Historic Ka'ūpūlehu
72-100 Ka`upulehu Drive, Kailua-Kona, Hawaii, U.S.A. 96740
Hawaii, Hualalai, U.S.A. – March 16, 2011
Four Seasons Resort Hualalai to Reopen on April 30, 2011. Closure allows proper restoration of Resort following tsunami damage.
Four Seasons Resort Hualālai at
Historic Ka‘ūpūlehu, the first and only AAA Five-Diamond and Forbes
Five-Star resort on Hawai
‘i Island, will reopen on April 30, 2011.
The reopening follows a six-week closure caused by the earthquake-generated
tsunami resulting from the recent earthquake in Japan.
The Resort sustained damage from the storm surge, bringing water, sand
and debris onto the grounds, mainly affecting pool areas, landscaping,
a restaurant and 12 guest rooms and suites.
Resort staff has been instrumental in the early clean-up efforts, and will
remain so throughout the restoration. The Resort intends to keep
all staff employed in various capacities wherever possible.
“We had planned on opening the Resort earlier, however upon further inspection
and damage assessment, we determined it best to sustain the closure until
April 30, in order to limit impact on the guest experience,” says Robert
Whitfield, general manager of Four Seasons Resort Hualālai. “While
there is no significant structural damage, we are well aware of what our
guests desire and our need to provide that experience at the highest level
possible. This additional time will allow us to polish the property
in the fashion it is known for. We’d like to thank our guests for
their understanding and outpouring of support, as we bring our resort back
to perfect form.”
"Our thoughts continue to be with those directly affected by this tragedy."
All guests with reservations prior to April 30 are being contacted by the
reservations team to make alternate arrangements, which include re-booking
at a later date, or staying at the Resort’s sister properties on Lāna‘i
and Maui, and other Four Seasons properties around the world.
Hotel Press Contact
Brad Packer
Director of Public Relations
350 South Beverly Drive, Suite 220
Beverly Hills, CA, U.S.A. 90212
Email Brad Packer
T. (310) 712-1493
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