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Four Seasons Hotel Bengaluru at Embassy ONE

  • Bengaluru, Karnataka, India
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Fredrik Blomqvist

General Manager
“What sets us apart is our people, who are always willing to deliver personalised and friendly service. We are very fortunate that the Four Seasons brand and the service we provide are one and the same.”

 

Four Seasons Tenure

  • Since 2006
  • First Four Seasons Assignment: Food & Beverage Director, Four Seasons Hotel Dublin (formerly a Four Seasons hotel)

Employment History

  • Four Seasons Hotel Shanghai; Four Seasons Hotel Jakarta; Four Seasons Resort Chiang Mai; Four Seasons Hotel Guangzhou; Four Seasons Hotel Philadelphia (formerly a Four Seasons hotel); Four Seasons Hotel Dublin (formerly a Four Seasons hotel)

Birthplace

  • Uppsala, Sweden

Education

  • Diploma in Hotel Management, Hotel Management School in Lucerne, Switzerland

Languages Spoken

  • English, Swedish, Spanish and German

“Adventurous, crazy, yet very rewarding.” That is Fredrik Blomqvist’s nutshell summation of his start as opening General Manager of Four Seasons Hotel Bengaluru at Embassy ONE and its accompanying residences in 2018. The pace was “full steam ahead and very challenging” when he arrived. “But I jumped right into it, because the earliest steps of an opening often determine what happens with a hotel later.”  

The Hotel that Blomqvist oversees is situated across twin 30-storey towers of Embassy ONE, a new mixed-use development on the northern edge of Bengaluru and an island of calm and greenery compared to the busy city beyond. As the information technology capital of India, Bengaluru is one of the country’s fastest growing cities, with a vibrant mix of culture and industry from ancient monuments to dazzling culinary and nightlife. “It can be a bit hectic as a result,” says Blomqvist. “Our location is a pleasant escape from all that. As with anywhere, people here need a destination like this to relax.”

With growth of the city comes competition, of course. Blomqvist mentions “several” new luxury hotel properties within Bengaluru that, similar to Four Seasons, are endeavouring to entice locals, visitors, and international guests with luxury, comfort and relaxation. “What sets us apart is our people, who are always willing to deliver personalised and friendly service,” he continues, noting that the Hotel’s 110 Private Residences are the top of the line in the city. “We are very fortunate that the Four Seasons brand and the service we provide are one and the same. We’re opening the doors with the highest expectations of any hotel. Our service, our people and the Golden Rule are how we build upon that.”

Drawing upon his Swiss hotel school education and more than a decade of experience with Four Seasons, Blomqvist characterises his management style as “very straightforward, transparent and approachable.” He likes to have fun at work, he says, “but I expect everyone to try their utmost and work very hard to make sure all of our guests are very well looked after.” The key to success, then, is “focusing on what we can achieve as a team. I do that myself, and I like that from the team as well.”

Blomqvist considers himself fortunate to have found out early what he wanted to do with his life. His father, who worked for a construction outfit in Sweden, travelled quite a bit and took Blomqvist along as often as he could. “I always had a thing about hotels and the facilities. I always wanted to look inside and check out everything.” His interest in operations, and particularly the food and beverage side of the business, “was keen,” he says. “The handling and dealing with guests is something very special for me. I wouldn’t be happy sitting in an office from nine to five. I need interaction, challenges, mobility and diversity, building relationships and continuously learning.”

He pauses, then adds: “Small things matter. It’s special and rewarding to receive positive feedback from guests and ultimately hear them saying ‘thank you’ and mentioning what a difference you’ve made to their stay.”

Blomqvist has travelled far and wide since joining Four Seasons in Dublin in 2006. He credits flexibility – “a lot of people like to stay in one place; I have a life that makes it capable for me to move around and turn things around” – and a sunny attitude – “I look at things positively, that what we’re creating is going to be historic” – for a rewarding career. “You only get one chance to see the world. Looking back, I wouldn’t have changed a thing.”

Asked about his downtime, Blomqvist just laughs – “How do you spell ‘downtime’?” – before owning up to enjoying tennis – “I’m absolutely not good at it” – regular gym visits, hanging with friends and relaxing with his family.

Meanwhile, his management role provides satisfaction in providing guests an avenue for enjoying their downtime, whatever the demands of their schedule. “It’s hustle and bustle out there, but this Hotel is a peaceful modern luxury in a tranquil haven. For busy business travellers, being able to offer a place to wind down is a huge advantage for us.”