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Four Seasons Hotel Gresham Palace, Budapest Earns Five Stars in Forbes Travel Guide’s 2021 Star Awards

The iconic Budapest landmark property once again celebrates the prestigious designation, for the fifth consecutive year

February 16, 2021,
Budapest, Hungary

Forbes Travel Guide unveiled its official 2021 Star Awards rating announcement today, awarding Four Seasons Hotel Gresham Palace Budapest a Five Star rating, its highest honour, for the fifth consecutive year. The property is the only hotel in Hungary that received the Five-Star designation, retaining its rating for the fifth time, in addition to the Four-Star Award that its Spa received, which is also unique to the Hungarian market – in fact, no other spa was rated in Hungary.

“I am tremendously proud of our team for achieving this accolade once again. This has been a challenging year for our industry, filled with uncertainties, so it is even more important that we continue to maintain the service and quality excellence that our brand is known for, effectively adapting to the changing needs of our guests,” says Yves Giacometti, Regional Vice President and General Manager of Four Seasons Hotel Budapest. “More than ever, we want guests to feel comfortable and confident that their wellbeing is top of mind when they are staying with us or visiting our restaurant or spa. We achieve this through industry leading technology such as the Four Seasons App and Chat, through our enhanced global health and safety program, Lead With Care, and most importantly through the care and compassion of our exceptional people.”

Offering 160 luxurious guest rooms, 19 expansive suites and spectacular, light-filled, grandiose event spaces, the property is an Art Nouveau landmark on one of Europe’s most scenic rivers, situated in the heart of the city's vibrant gastronomical district. Offering breath-taking views of the Royal Castle, Buda Hills and the majestic Chain Bridge, Four Seasons Hotel Gresham Palace is an iconic destination in and of itself.

Forbes Travel Guide is the world-renowned authority in genuine Five-Star service, and Four Seasons Hotel Budapest and the Spa at Four Seasons Hotel Budapest are proud to be featured on this illustrious annual Star Rating list. Properties were inspected prior to the pandemic and when regional restrictions allowed for the safe return of guests.

“These 2021 award winners are a testament to the resiliency of the hospitality industry,” said Filip Boyen, CEO of Forbes Travel Guide. “During an unprecedented time, these top properties adapted to numerous adversities all while maintaining high service levels and ensuring the health security of their guests and staff.”  He added, “We hope that these excellent properties will inspire travellers for when they are ready to venture out on their next trip.”

Methodology

Star ratings are awarded by a team of anonymous professional inspectors who travel the world to assess hotels, restaurants and spas based on 900 objective standards. Star ratings ultimately emphasise quality of service. Five-Star properties are defined as “outstanding, often iconic properties with virtually flawless service and amazing facilities.”