Four Seasons Hotel Toronto Announces New Commercial Director and Director of Rooms

Four Seasons Hotel Toronto announces the appointment of two leaders to its executive team: Bob Wong as Commercial Director and Ashley Hardes as Director of Rooms. Together, they bring decades of luxury hospitality experience, strong people-focused leadership, and a shared commitment to delivering exceptional guest experiences.

As Commercial Director, Bob Wong brings more than 16 years of hospitality leadership experience spanning eight urban and resort properties across Canada from Vancouver to Toronto, and most recently, Four Seasons Resort and Residences Whistler, where he has served since April 2025. With expertise in sales, marketing, and business development, Wong has built a strong reputation for driving commercial success and cultivating meaningful relationships within the luxury travel market. Originally from Hong Kong and raised in Vancouver, he holds a Bachelor of Business Administration from Simon Fraser University and an Executive Hotel Management Diploma from Imperial Hotel Management College. 

Joining as Director of Rooms, Ashley Hardes brings more than two decades of international hospitality experience. A native of Sydney, Australia, Ashley relocated to Canada and built an impressive career in luxury hospitality, holding senior leadership positions in Jasper, Vancouver, and Whistler. Most recently based in Banff, he is known for his people-first leadership style and dedication to delivering exceptional guest experiences.

"We are delighted to welcome Bob and Ashley to Four Seasons Hotel Toronto," says Chelan Goonetilleke, General Manager of Four Seasons Hotel Toronto. "Bob's commercial expertise and strategic mindset, combined with Ashley's operational leadership and passion for guest service, will be invaluable as we continue elevating the experience for our guests, residents, and teams." 

The appointments further strengthen the hotel's leadership team as Four Seasons Hotel Toronto continues its legacy as the brand's global flagship hotel. Wong and Hardes bring a shared dedication to service excellence and creating meaningful connections, helping guests and residents celebrate life's most important moments through exceptional experiences and genuine hospitality.