Joris Quintelier

Four Seasons Tenure

• Since 2009
• First Four Seasons Assignment: Four Seasons Hotel George V, Paris

Employment History

• Four Seasons Hotel Hong Kong; Four Seasons Hotel Doha; Four Seasons Hotel Philadelphia at Comcast Center; Four Seasons Resort Seychelles; Four Seasons Hotel George V, Paris

Education

• MBA in Hospitality, EHL Hospitality Business School, Switzerland; Bachelor’s degree in Hotel Management, Plantijn University, Belgium

Birthplace

• Dendermonde, Belgium

Languages Spoken

• Dutch, English, French

A true Four Seasons success story, Joris Quintelier has built a remarkable career across some of the brand’s most celebrated properties around the world. Born and raised in Belgium, he began his hospitality journey at the legendary Four Seasons Hotel George V, Paris, where he gained invaluable early experience and, at a young age, led a diverse team of 30 employees—a formative lesson in leadership and cross-cultural communication. He later furthered his education with an MBA from EHL Hospitality Business School in Switzerland while based in Hong Kong, complementing the bachelor’s degree that laid the foundation for his hospitality career.

“Paris was the foundation of my career and shaped the way I think about this industry even today,” he reflects. “It taught me very quickly that our profession is about awareness, emotional intelligence, and consistency in even the smallest details.”

Joris then moved to Four Seasons Resort Seychelles as Restaurant Manager, followed by a pre-opening assignment in Philadelphia, where he deepened his expertise through task force collaborations in New York, Maui, Las Vegas, and the Bahamas. Stepping into the role of Director of Food and Beverage at Four Seasons Hotel Doha, he took charge of more than 400 team members across 10 outlets, including the largest Nobu in the world at the time. During his tenure, Doha hosted the FIFA World Cup, a remarkably international event that stretched his thinking about the reach of hospitality and its capacity to bring people together.

At Four Seasons Hotel Hong Kong, home to seven Michelin stars, he sharpened his skills alongside some of the industry’s top talents—an environment that propelled him to continuously drive innovation and find ways to further elevate an already outstanding operation.

In his current role as Resort Manager, Joris oversees the full breadth of operations at Four Seasons Resort The Nam Hai, from culinary and wellness offerings to landscaping, engineering, and the countless service moments that define a guest’s experience. Stewarding a property with such an iconic standing in Vietnam is, for him, as much a privilege as a responsibility: “Our goal is to preserve the Resort’s legacy while gently guiding its evolution into the future.”

Shaped by global thinking yet rooted in local rhythms, his leadership elevates the team’s care and craftsmanship to deliver stays that feel effortless, personal and deeply memorable. Rather than scale or spectacle, the emphasis is on making guests feel genuinely understood and uniquely immersed in the spirit of Hoi An.

“Our Resort combines everything I love about hospitality: authentic human connection, a strong sense of place, and meaningful experiences,” shares Joris. “There are so many hidden details that don’t appear on any itinerary yet play an integral role in the guest journey, such as the quiet traditions of our on-site temple or the dedicated team whose sole objective is caring for the 4,500 coconut trees across our grounds.”

What makes him feel most connected to Hoi An is the people. The warmth he encounters daily—from the gardeners who greet guests each morning to the readiness with which strangers help each other in the streets of Old Town—strikes him as entirely genuine, the kind that simply can’t be manufactured. Known for his own approachability and good humour, Joris carries a sense of positive energy into work each morning, bringing a welcome touch of lightness into his teams’ rigorous routines.