Samit Ganguly

Four Seasons Tenure

• Since 2025
• First Four Seasons Assignment: Four Seasons Hotel Jakarta

Employment History

• The Westin Jakarta, Indonesia; Hyatt Regency Phuket Resort, Thailand; The Ritz-Carlton Jakarta Pacific Place, Indonesia; The Radisson Blu Plaza, New Delhi, India; Hyatt Regency Kolkata, India; Hyatt Regency Dubai and Galleria, UAE; Hyatt Regency Kolkata, India; The Oberoi Grand, Kolkata, India

Education

• Post Graduate Diploma in Business Management (MBA), EIILM, Kolkata, India; Bachelor’s Degree in Commerce, Kolkata University, India

Birthplace

• Kolkata, India

Languages Spoken

• English, Bengali, Hindi

As a third-generation hotelier with more than a decade of experience in Jakarta, Samit Ganguly brings to his role a passion for hospitality excellence along with an extensive knowledge of the local market landscape.

“The Four Seasons brand has enjoyed a long presence in Jakarta and I’m honoured to be the custodian of this incredibly special Hotel,” he shares. “Building upon our legacy of success, my team and I are on a mission to create ever-more memorable experiences for guests.”

After completing an accounting degree and MBA in his hometown of Kolkata, India, Samit got onto the hospitality track with a front office position at an iconic Indian hotel. Thus began a rewarding career, now in its third decade. Gaining early experience in front office and reservations, he then made the move to sales and marketing, refining his skills with international hotel brands in Kolkata, New Delhi and Dubai.

In 2012, Samit joined an acclaimed five-star hotel in Jakarta as director of sales and marketing, where he spearheaded ambitious changes during his tenure, his success ultimately landing him the role of hotel manager. In 2018, he became general manager for the first time, adeptly steering a premier resort in Phuket through the worst of the pandemic before returning to Jakarta, where he led the post-COVID recovery and resurgence of an esteemed luxury hotel.

Now, as General Manager at Four Seasons Hotel Jakarta, Samit brings his hands-on approach and strategic experience to showcasing the property’s architectural and artistic brilliance. “At our remarkable all-suite retreat, every space unfolds a new layer of feeling and connection,” he says, noting how the interiors have been meticulously curated to foster intimacy, warmth and interaction. “Even after ten years, the design of the Hotel is just as fresh and relevant. This is what we call ‘timeless’ in the world of luxury hospitality.”

Drawing on the destination’s vibrant spirit, his team unveils fresh encounters centred on cuisine, art and culture through the year, ensuring that there’s always something new for guests to discover. It’s a quest that resonates deeply with Samit, since his favourite part of being a hotelier is how each day feels like a brand-new adventure.

While he has many accolades to his name, Samit counts his true achievements in terms of the relationships he has built, the trust he has generated, and the team members he has nurtured along the way. Budgets may come and go but these are the things that endure, he explains, adding that individual success doesn’t exist in this industry – all accomplishments come down to cooperation, collaboration and teamwork. “For me to succeed, all 240 people working at our hotel must succeed. That’s the only real measure of success for a general manager.”

During his leisure time, Samit enjoys playing tennis and watching sports. Cricket appeals to his Indian roots, while his passion for football drives his enthusiastic support for Liverpool Football Club. He is also an avid movie buff, with a soft spot for Indian films from the nineties and superhero movies. Indeed, he sees his own team as superheroes: “Instead of capes, they wear suits, uniforms and aprons. They create a magical world for our guests to escape into, transforming each moment into a story, a memory to be cherished.”