Jack Grieve

Assistant Director of Rooms

“Creating seamless, personalized experiences that leave a lasting impression is what drives us day to day. Through attention to detail and a passion for service, my team and I strive to craft meaningful moments that make every guest feel at home, offering them a true sense of place and genuine care.”

Four Seasons Tenure

Since 2018
First Four Seasons Assignment: Rooms Intern, Four Seasons Hotel London at Park Lane

Employment History

Four Seasons Resort Dubai at Jumeirah Beach; Four Seasons Hotel Dubai at DIFC; Soho House Group (Soho Farmhouse); Four Seasons Hotel London at Park Lane

Birthplace

Canterbury, United Kingdom

Education

Bachelor’s Degree in International Hospitality Management, Oxford Brookes University

A dynamic and results-driven leader, Jack Grieve brings a strategic approach to luxury hospitality, blending operational expertise with a deep commitment to guest satisfaction and team development. Since joining Four Seasons in 2018 at the iconic London at Park Lane property as a Rooms Intern, Jack has continually demonstrated an unwavering dedication to excellence. His outgoing personality, positive attitude, and relentless drive led to a Manager in Training role the following year, giving him comprehensive exposure to both Front Office and Housekeeping operations. Even amid the challenges of the pandemic, Jack remained a key contributor, playing a vital role in successfully launching the new health and safety initiative.

After a brief leadership role outside the brand as Assistant Front Office Manager at Soho Farmhouse, Jack’s passion for Four Seasons brought him back in 2021 as Guest Experience Manager at Four Seasons Hotel Dubai at DIFC. His strength in shaping exceptional guest experiences and being a strong team member soon led him to Four Seasons Resort Dubai at Jumeirah Beach, where he played an instrumental role in elevating guest satisfaction and fostering a strong team culture in the Front Office.

In August 2023, Jack joined Four Seasons Hotel Gresham Palace Budapest as Front Office Manager. His ability to unite and empower his team has been one of his standout achievements, playing a key role in the hotel maintaining its prestigious Forbes Five-Star status and generating a high volume of positive guest feedback. Jack’s leadership has had a clear and lasting impact on both the guest experience and the overall culture within the Rooms Division. Now serving as Assistant Director of Rooms, Jack continues to lead with the same dedication and vision, overseeing both Front Office and Housekeeping operations.

Outside of work, Jack is a globetrotter with a passion for travel (especially to sunny, beachside destinations), great food, and discovering new dining spots. Budapest’s vibrant culinary scene has quickly become one of his favorite parts of living in the city, offering endless opportunities to explore its rich flavors and hidden gems.