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Jose Ortiz

Hotel Manager

 

Four Seasons Tenure

  • Since 2005
  • First Four Seasons Assignment: Server, Four Seasons Hotel Hampshire

Employment History

  • The Ocean Club, A Four Seasons Resort, Bahamas; Four Seasons Resort and Residences Vail; Four Seasons Hotel San Francisco; Four Seasons Resort and Residences Whistler; Four Seasons Resort Chiang Mai; Four Seasons Resort Koh Samui, Thailand; Four Seasons Hotel London at Canary Wharf (formerly a Four Seasons hotel); Four Seasons Hotel Miami; Four Seasons Hotel Hampshire

Education

  • Hotel Management degree from CETT University of Barcelona in Spain, as well as a degree in Nutrition and Wellbeing from The University of Aberdeen in Great Britain; Culinary degree and Restaurant & Bar Management degree from Bisbe Sivilla Hospitality Institute in Barcelona

Birthplace

  • Barcelona, Spain

Languages Spoken

  • English, Spanish, Catalan, German, French, Italian

Jose Ortiz has joined Four Seasons Hotel Doha in the capacity of Hotel Manager after a Resort Manager tenure at the Ocean Club in the Bahamas – and more than 20 years of experience with Four Seasons, geography spanning from United Kingdom to USA to Thailand.  “I started in Europe, where I am from, and I have worked in Asia, Americas, and Caribbean. GCC is the last big region that I was missing in my career. I joined Four Seasons in 2005 for the pre-opening of Four Seasons Hampshire, and Doha was the first property to open after that. I remember reading all about it and followed the property evolution from afar, so when I saw the opportunity, I knew that it was my time to be a part of Four Seasons Hotel Doha.”

“What I love the most in Doha is the team – it is so diverse, not only in terms of country of origin, but languages, experiences, cultures, generations. Yet, they all work together, eager to learn and improve the experiences we provide to our guests day in and day out. I am also enjoying the welcoming feeling from the community, as well as learning about the culture and history of Qatar.” 

With the hotel’s 237 rooms and 10 restaurants, two of which have been recognized by Michelin Guide, Jose has his hands full ensuring operations run smoothly at Doha’s iconic hotel, which has earned Forbes Travel Guide Five Star recognition, with the Spa and Wellness centre earning the accolade for the first time in 2025.

“2025 marks the 20th Anniversary of Four Seasons Hotel Doha, and from the opening, it has been an integral part of the hospitality landscape. My ambition is to build on that and continue to improve the experiences of both our guests and employees, not only adapting to the ever-changing environment, but driving hospitality evolution in Doha and the region. To quote Isadore Sharp, ‘The best is yet to come.’”

Ortiz joined Four Seasons in January 2005 as a server at the Hampshire property in the United Kingdom, hired while he was still finishing his university courses. He has worked in various roles, advancing in his career along the way, from Restaurant Supervisor to Restaurant and Bar Manager to Assistant Food and Beverage Director. He served as Director of Food and Beverage at Four Seasons Resort Whistler, and at Four Seasons Hotel San Francisco, before being promoted to Resort Manager at Four Seasons Resort and Residences Vail.

Hospitality runs in his family, as his aunt and uncle owned a bed and breakfast in Spain, and he met his wife, Isabelle, while working for Four Seasons in London. Ortiz is proud that he’s worked for 10 different properties throughout five countries and three continents, to date. He’s enjoying giving his twins, Luca and Sophia, a truly global upbringing, with travel as an important part of their lives. In his spare time, Ortiz loves mixology, experiencing new restaurants, and following football, noting his favourite team is FC Barcelona.