Lauren Kashtan

Assistant Guest Services & Concierge Manager, Member of Les Clefs d'Or USA

“I like to think of myself as the fairy godmother for our guests and am eager to help create once-in-a-lifetime itineraries for them.”

Four Seasons Tenure

First hired 2000; now since 2016
First Four Seasons Assignment: Four Seasons Resort Maui

Employment History

Four Seasons Resort Maui; Title Guaranty Escrow Services, Bank of Hawaii, Bank of America; Four Seasons Resort Maui

Education

University of Texas, Austin; Walt Disney World College Program

Birthplace

Denver, Colorado, USA

Languages Spoken

English

Musical Influences

Fleetwood Mac, Maroon 5, Tom Petty. Click here to experience Lauren’s playlist.

With years of experience in concierge services for Four Seasons and holding the prestigious Les Clefs d’Or accolade, Lauren Kashtan brings a wealth of knowledge and enthusiasm to her role of Front Desk and Concierge Supervisor at Four Seasons Hotel Nashville.

Lauren began her career with Four Seasons as a banquet server in Maui after graduating from the University of Texas, Austin. After a brief detour working in finance, Lauren returned to Four Seasons Resort Maui to pursue her passion for concierge services in 2016. Lauren now curates tailored itineraries for the guests of Four Seasons Hotel Nashville.

Away from the Hotel, Lauren can be found participating in whiskey tastings at Nelson's Green Brier Distillery, taking leisurely strolls amid the natural beauty of Tennessee's Radnor Lake State Park or enjoying the ambiance of live jazz at Skull's Rainbow Room in Printer's Alley, sipping on an Old Fashioned.

“I like to think of myself as the fairy godmother for our guests and am eager to help create once-in-a-lifetime itineraries for them,” says Lauren. “As a participant of the Walt Disney World College Program, I learned that magical moments can happen in any guest interaction.”