Four Seasons Resort Costa Rica at Peninsula Papagayo
- Peninsula Papagayo, Guanacaste, Costa Rica
Four Seasons Tenure
- Since 2015
- First Four Seasons Assignment: Director of Conference Services, Four Seasons Resort Costa Rica at Peninsula Papagayo
- Hotel Management, Universidad San Martin de Porres, Peru
- English, Spanish, German
Patricia dreamed of becoming a pastry chef as a child and creating beautiful treats. Today, she creates beautiful experiences for the guests of Four Seasons Resort Costa Rica at Peninsula Papagayo as Chef Concierge.
A native of Peru, Patricia arrived in Costa Rica more than a decade ago to embark on a new journey in hospitality. She gained experience as a guest relations manager and concierge among other roles. When the opportunity to work for the premier name in luxury hospitality presented itself, she jumped at the chance and began a career with Four Seasons; it is a decision, she says, “I am so grateful for taking.”
Patricia is fulfilled by providing each guest with a wow factor. She loves seeing a guest’s reaction when expectations are exceeded and their ideas are brought to life; it’s the most rewarding part of her job. “I follow people on social media and always try to think of how to translate it to always keep a local touch.” It is this constant quest for inspiration that creates the most innovative and personal experiences.
When asked how she connects with guests, she responded with one word: creativity. She learns as much as she can from each guest and works to exceed those expectations. “I love sharing my experience with them as a mom, as a traveller, as an expat, as a Four Seasons employee and finding ways to connect them to this place.”
About Costa Rica, Patricia shares that she is “an expat with a tico daughter.” The country she now calls home has embraced her with open arms and provides exciting prospects for the future.