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Four Seasons Hotel Firenze

  • Borgo Pinti, 99, 50121 Firenze, Italy

Paul Lydka

Head Concierge
“Those who say it can’t be done shouldn’t bother those who are busy doing it.”


Four Seasons Tenure

  • Since 2008
  • First Four Seasons Assignment: Current

Employment History

  • Hotel Helvetia & Bristol, Florence; Clubhouse du Golf du Lac d’Annecy, Annecy, France; Torre di Bellosguardo, Florence, Italy; Pamelia Hilton, Perth, Australia; among other hotels


  • Caerleon, Wales

Languages Spoken

  • Italian, English, French and Spanish

Paul Lydka is a world citizen and, unbelievable but true, it was an Italian song heard on the French radio that inspired him to come to Florence. Born in Wales but raised in Perth, Australia, Paul has always had hospitality in his life: his father was a maitre d’hotel, and he vividly recalls seeing him at work and being fascinated by the way he accommodated and took care of a full restaurant by himself.

He began his career as a bellboy at the Pamelia Hilton in 1983 and it was there he met his first mentor, Riccardo, Chef Concierge and first Clefs d'Or associate in Australia. “He was always positive and passionate about his work: he was the one who taught me that giving excellent service was enjoyable and rewarding and that, with the right attitude, anything was possible. That,” Paul remembers, “was moment when I knew I was in the right job!”

Being a little on the restless side, at 21 Paul left Australia (with his trusty Vespa!) and set off to discover Europe. After living in England and France he finally settled in Florence. “As soon as I came here I fell in love with it - Florence has something magical and magnetic about it – I tried leaving twice but always came back.” As well as the food and wine he also enjoys Florentine the art, history and culture: “Everywhere you turn there is something to see – one of my favourites is the Museo del Cenacolo di Andrea del Sarto, a beautiful fresco in an ex convent representing the Last Supper.”

Paul has been working for Four Seasons Hotel Firenze since the pre-opening in 2008; he knows everything about the city and guides the guests through the beauty of Florence “through the eyes of a local.” “My favourite part of being a Concierge here is to not only help our guests discover the fascinating history of Florence, but also to give them the possibility of discovering the some of the hidden treasures that are a little off the common tourist track.”