A Frozen Wonderland Juxtaposed with the Infinity Pond Lighting Ceremony Kicks Off Festive Season at Four Seasons Hotel Hangzhou at West Lake

December 3, 2021,
Hangzhou at West Lake, China

As the festive season nears, Four Seasons Hotel Hangzhou at West Lake has combined both its infinity pond and the surrounding Jiangnan garden landscape to create a dreamy and illuminating frozen wonderland for guests.

The all-new outdoor glass platform connects the skyline and horizon together with the adjacent West Lake while the gigantic 7-metre (23 foot) Christmas tree stands tall right at the centre stage of it all, beaming in moon white and dreamy violet colours. Eye-catching from various angles, guests can immerse themselves amid the fantasy winterscape.

An inaugural unique experience for this year’s kickoff drew everyone outdoors to the starry evening filled with fairy lights and evergreen Christmas wreaths as they indulged in delectable sweet treats while taking a sip of warm mulled wine, hot chocolate and many other festive beverages, truly experiencing what an authentic Christmas village ambience would be.

During the opening ceremony, local Hangzhou Mai Mai vocal group kicked off the evening with a solo piece rendition written by the children of Hangzhou Carnation School, and thereafter the choir from Hangzhou International School performed several Christmas classics as it gradually became a mini concert, warming everyone’s hearts. The guest-of-honour was none other than Santa Claus himself. This year, Santa appeared out from nowhere within the forest as he secretly arrived from afar with his elves via the boat docking at the Hotel’s private jetty, bringing happiness and joyous cheers from the crowd as he walked round the garden, magically lighting up the surrounding as he walked up to the platform.

Just like previous years, all profit derived from the annual Christmas lighting ceremony is donated to Hangzhou Carnation Autism School to provide aid for autistic children in their journey through life.

Come this holiday, join Four Seasons Hotel Hangzhou at West Lake for a spectacular array of festive activities that can be enjoyed with your family and friends, and share these joyous moments, winding down together during this Christmas period.

Christmas Market

November 27, 2021 to January 3, 2022

  • All guests get to enjoy 40 percent off selected wine bottles at the Christmas market
  • All guests get to enjoy 15 percent off spa products at the Christmas market and retail products at The SPA with a minimum spend of CNY 880 and above
  • From now till December 31, 2021, guests who have dined at any restaurant get to enjoy 15 percent off on home baked cookies and cakes at the Christmas market
  • On December 24 and 26, 2021, guests who have dined at any restaurant for Christmas Eve Set Dinner, Christmas Day Buffet Dinner or Festive Brunch get to enjoy 20 percent off on home baked cookies and cakes, photo memoir, and a complimentary scoop of ice cream

Santa Visiting Schedule

  • Every Friday to Sunday 2:00-5:00 pm
  • Christmas Eve 2:00-4:30 pm and 5:30-8:00 pm
  • Christmas Day 1:00-4:40 pm and 6:00-7:30 pm

Christmas Eve, December 24, 2021, 5:30-10:00 pm

WL Bistro: CNY 2,280 for two persons

  • Menu Highlights: French Green Emerald N2, Kaluga Queen Caviar, Capellini, Gamberi Funghi é Tartufo, Chef Special Christmas Carving Station La Porchetta and Crispy Piglet “Porchetta,” Granchio Reale, Brasato Di Manzo, Zucca é Romanesco, Carrello dei Dolci
  • Guests get to select a random surprise box of one festive wine bottle

Lobby Lounge and In-room Dining: CNY 1,580 for two persons

  • Menu Highlights: Kaluga Queen Caviar, Capellini, Gamberi Funghi é Tartufo, Granchio Reale, Brasato di Manzo, Zucca é Romanesco, Pere al Vino Rosso

Jin Sha: CNY 1,988 per person

  • Executive Chinese Chef Wang Yong specially creates a sumptuous Christmas Eve Set Dinner with three glasses of select wine or Denmark sparking tea Bla.

Christmas Day, December 25, 2021, 5:30-10:00 pm

WL Bistro Buffet Dinner: CNY 998 per person, wine included

Lobby Lounge and In-room Dining Set Dinner: CNY 1,188 per two persons

Festive Brunch Buffet, December 25-26, 2021, 12:00 noon – 3:00 pm

WL Bistro: CNY 998 per person

  • At WL Bistro open kitchen with a rich festival atmosphere, the outdoor terrace offers an unparalleled outdoor dining experience with stunning views of landscaped gardens, infinity pond and West Lake.

Festive Afternoon Tea, November 27, 2021 – January 30, 2022, 1:00-5:00 pm

CNY 568 per person

  • Menu Highlights: The Song of Winter, Ambrosia Savouries Pastoral Poem and Present, Dolce Life, Warm Wind, Brioche, Île Flottante, Joying Bites Mac & Cheese
  • Winter Drinks: Chestnuts Oat Milk Latte, Hazelnut Almond Milk Latte, Signature Four Seasons Valrhona Hot Chocolate

Surprise Box at The SPA, December 1-31, 2021

Visit The SPA where guests will enjoy at journey of renewal and rejuvenation with the award winning Emperor Eaglewood Ritual.

CNY 1,988 to win one of the below packages:

  • 75 minutes Emperor Eaglewood Ritual, valued at CNY 2,139
  • 75 minutes Mind and Soul of Eaglewood Ceremony and Neck and Shoulder relaxing massage, valued at CNY 3,312

New Year Revival, January 1 – February 5, 2022

CNY 288 to win one of the below retail products:

  • Dragon Well Bath, valued at CNY 480
  • Invigorating dragon well tea massage oil, valued at CNY 340
  • Orange blossom and gardenia perfumed water bath, valued at CNY 450
  • Champaca ylang blended essential oil, valued at CNY 288

For reservations, chat via Four Seasons App, email or call 86(571)8829-8888.


* All prices are in CNY and subject to 15 percent service charge (applicable taxes included).