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Four Seasons Resort The Nam Hai, Hoi An, Vietnam Retains Its Forbes Five Stars Status

   

February 18, 2020,
Hoi An, Vietnam

Four Seasons Resort The Nam Hai, Hoi An has been awarded a coveted Five-Star rating for a second consecutive year by Forbes Travel Guide, the only independent global rating system for luxury hotels, restaurants and spas. The Resort’s Five-Star rating is one of 56 received by Four Seasons Hotels and Resorts in 2020: the most ever awarded to a hotel brand in a single year.  

“As a Resort, we’re not only focused on continuing to offer our guests the best service and most inspiring experiences that we can, but on evolving our operations to be as positive and sustainable as they can be,” commented General Manager Blaise Montandon. “Far from giving us cause to rest on our laurels, accolades like this bring a lot of responsibility and further motivate us to continue to set the standards for how a luxury property should operate.”

Home to The Nam Hai Cooking Academy and multi-award winning The Heart of the Earth Spa, Four Seasons Resort The Nam Hai, Hoi An is not just an architectural beachfront jewel but a Resort committed to promoting the coast, culture and communities of its central Vietnam home. With more than 98 per cent of its staff hailing from the local area, a sense of authenticity pervades and guests are immersed in a familial warmth that immediately heightens their connection to their surroundings.

Located just a few minutes’ drive from the lantern-lit magic of Hoi An Ancient Town – widely considered one of the world’s most atmospheric cities – the Resort goes to great lengths to communicate the energy of the region in a way that feels natural and embracing. Treatments in the multi-award winning Heart of the Earth Spa draw on the teachings of renowned local Zen master Thich Nhat Hanh, including the complimentary nightly "Goodnight Kiss to the Earth" ritual, a lovely moment of connection, gratitude and remembrance for young and old alike. Similarly, The Nam Hai Cooking Academy – run by "Vietnamese cuisine custodian" Chef Hien Huynh – strives not only to teach the actual skills of local cookery but its history and cultural relevance too.  

Furthermore, guests are invited to practise mindfulness in the comfort of their rooms through an Interbeing wellness menu – a collection of awareness-expanding scents, Interbeing meditations and more – while through the on-site temple and nightly Thap Nen Illumination Ritual, visitors gain a deeper appreciation of the customs that underpin this reverent, community-minded country. 

Having introduced its own water bottling facility in late 2019, 2020 will see the launch of The Nam Hai’s onsite self-refining coconut plant to enable the Resort to make its own line of coconut spa products from the 4,500 palm trees in its oceanfront gardens. It is also introducing solar-powered water heaters into all forty Pool Villas, and launching a partnership with local farmers to produce natural, pesticide-free compost from on-site food waste for use in its own herb and vegetable farm: an on-site facility that currently grows more than 40 types of produce, including exotic fruits such as guava, pomelo, papaya, jackfruit, dragon fruit and star fruit.

“To operate successfully in a country like Vietnam, operations have to be mindful, from-the-heart and as positively beneficial as they can be, not only for our guests but for our community too,” concludes Montandon. “There is always so much more than we can be doing, so the best we can hope for is to improve, year on year, and in doing so, hopefully inspire others to do the same.” 

About Forbes Travel Guide

The only independent, global rating system for luxury hotels, restaurants and spas, Forbes star ratings are awarded by a team of anonymous professional inspectors who travel the world to assess properties based on 900 objective standards. Five Star properties are defined as “outstanding, often iconic properties with virtually flawless service and amazing facilities.” Launched more than 60 years ago, Forbes Travel Guides reviews, ratings and travel stories help discerning travellers select the world’s best luxury experiences.