Four Seasons Resort Langkawi, Malaysia
- Jalan Tanjung Rhu, 07000 Langkawi, Kedah Darul Aman, Malaysia
Wedding Sales Manager
Four Seasons Tenure
- Since 2018
- First Four Seasons Assignment: Current
- Sheraton Imperial Kuala Lumpur; Pullman Kuala Lumpur City Centre Hotel & Residences; Prince Hotel & Residences, Kuala Lumpur; The Gardens Hotel & Residences, Kuala Lumpur
- Kuala Lumpur, Malaysia
- Diploma in Hotel Management, Stamford College at Kuala Lumpur, SMK Vivekananda
- Bahasa Malaysia, English, Cantonese and Mandarin
A talkative free spirit, young Ellie dreamed of travelling and exploring the world. And while she has spent much of her life in Kuala Lumpur, she gets to know people from all over the world every day, transporting them to the magic of Langkawi as she helps plan and execute their dream wedding.
Ellie isn’t your copy-and-paste kind of girl. With experience in business development, sales and marketing, she much prefers to focus on the uniqueness of each wedding and couple. “I enjoy reading through each couple’s unusual requests and trying my utmost to accommodate every wish. My BEOs (Banquet Event Orders) are at least five pages long listing all the dos, don’ts and details so that everything runs like clockwork on the day,” she shares.
Responding to the pressure and insecurity that couples often feel about planning their perfect wedding day, she is quick to allay couples’ fears. “One of the first questions I ask a client is ‘Why did you choose Four Seasons Langkawi?’” she explains. “Knowing this helps me plan and emphasise certain aspects. We arrange regular Skype calls with the couple and relevant team members so we can see their faces and they can see ours. We talk through everything and bond like a family over each event.”
And while Ellie has no idea what her own wedding will look like, she loves planning and plotting every detail of someone else’s - she even has the unofficial role of "go-to wedding expert" outside of work as well: “My friends often ask me to help them arrange a proposal for their girlfriends. I come armed with a stor board and schedule to help them perform it to perfection.”
Her top tips for the build up and day? To feel all the feelings. “Find the balance between relaxed, calm and excited,” she advises. “You know we have everything in hand. Relax and leave everything to us. Channel calm as the wedding day approaches. And enjoy the excitement of every moment.”
Ellie’s energy and enthusiasm, dedication and stamina know few bounds. Quick on her feet, she can run a half marathon in the morning and meet a prospective wedding couple in the afternoon. And she thinks just as quickly too; she has been known to run out and buy a perfectly fitting dress to replace a wine-stained one 45 minutes before the official toasts.
Beyond catering and countdowns, weddings and work, Ellie can be found playing badminton or doing puzzles – as well as continuing her exploration of the world via her love for learning a new language: currently Korean, her fifth and counting.