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Four Seasons Resort Langkawi, Malaysia

  • Jalan Tanjung Rhu, 07000 Langkawi, Kedah Darul Aman, Malaysia
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Nico Mamon

Director of Sales
“I’ve always been very patient, transparent and ethical in my craft. Mutual respect is absolutely key, as is seeing the good in everyone.”

 

Four Seasons Tenure

  • Since 2008
  • First Four Seasons Assignment: Catering and Conference Services Manager, Four Seasons Hotel Macao, Cotai Strip

Employment History

  • Four Seasons Hotel Hong Kong; Four Seasons Hotel Macao, Cotai Strip; Shangri-La Hotels & Resorts, Philippines

Birthplace

  • Manila, Philippines

Education

  • AB, Interdisciplinary Studies, Ateneo De Manila University

Languages  Spoken

  • English, Filipino

From hospitality management trainee to Associate Director of Sales at one of Four Seasons most iconic properties in just nine years: how did Nico Mamon – a Business and Humanities graduate who admits to having “no real idea” of what he wanted to do – rise so quickly to become one of the group’s youngest and highest-achieving sales success stories?

Creative and inquisitive from a young age, Nico grew up in a positive and passionate environment. A mix of his organised and focused father and his eternal-optimist people-person mother, he was fortunate to travel extensively as a child, developing a curiosity for diverse cultures and communication channels along the way.

He cut his sales teeth at Four Seasons Hotel Macao on non-Chinese speaking international group business while learning day-to-day Cantonese to adapt to the culture and connect to the people.

And just four years after opening Four Seasons Hotel Macao, his mastery of big corporate accounts, preferred partner and international group, retail and luxury business saw him become the property’s Associate Director of Sales – one of the group’s youngest.

Nico is a proud ambassador of Four Seasons. His commitment to developing long-term relationships epitomises the company's "Golden Rule," which – coupled with his unwavering self-professed status as an “eternal student of the industry”– continually sees him researching, devising and implementing “less theoretical, more personal strategies” that benefit all involved: team members to clients, stakeholders to guests.

His move to Langkawi in 2017 was similarly borne out of a desire to implement new strategies for the Resort while stepping out of his city-hotel comfort zone to become “a more well-rounded person.”

“Langkawi is such an exotic hidden gem, away from Asia Pacific’s better known tourist hubs and all the more beautiful for it,” he enthuses. “Add one of the best resorts in Asia Pacific in terms of space, beach, eco-activities and service capabilities, and there’s a real opportunity to put Langkawi and the UNESCO Geopark back on the map.” And whether you’ve known him for a few minutes or his whole career, there aren’t many people who would doubt his role in making that happen – or the nurturing and motivating impact he will have on those around him along the way.