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Four Seasons Hotels and Resorts Maintains Record Number of Forbes Travel Guide Five-Star Awards

61 Four Seasons properties, spas and restaurants hold the coveted Five-Star designation
September 3, 2020,
Toronto, Canada

Four Seasons Hotels and Resorts, the world’s leading luxury hospitality company, has once again received the greatest number of Forbes Travel Guide Five-Stars ever awarded to a single brand. As part of the 2021 awards selection, six Four Seasons hotels and spas have been awarded new Five-Star ratings, adding to the existing 2020 award winners. A total of 46 Four Seasons hotels and resorts, 13 spas and two restaurants have received the Five-Star designation.

“In a year of uncertainty and challenge for our industry, it is even more important that Four Seasons continues to maintain the service and quality excellence that our brand is known for, effectively adapting to the changing needs of our guests,” says Christian Clerc, President, Global Operations, Four Seasons Hotels and Resorts. “Whether staying with us or visiting one of our spas and restaurants, we want guests to feel comfortable and confident that their wellbeing is top of mind. We achieve this through industry leading technology such as the Four Seasons App and Chat, through our enhanced global health and safety program, Lead With Care, and most importantly through the care and compassion of our exceptional people.”

Three Four Seasons properties received a new Five-Star designation this year, including Four Seasons Hotel Montreal and Four Seasons Hotel Philadelphia at Comcast Center, both of which opened in 2019, as well as Four Seasons Hotel Seattle. In addition, the Spas at Four Seasons Hotel Toronto, Four Seasons Hotel Las Vegas, and Four Seasons Hotel Philadelphia at Comcast Center received a Five-Star award.

Clerc continues, “This year more than ever, I am incredibly proud to see so many of our properties, spas and restaurants honoured by the Forbes Travel Guide, a tremendous accomplishment in our industry, and a testament to Four Seasons unwavering dedication to being the best luxury hospitality company in the world.”

“It is inspiring to see Four Seasons Hotels and Resorts continue to raise the bar each year, adding new Five-Star properties, spas and restaurants while maintaining the highest number of Five-Star hotels and resorts in the world,” says Filip Boyen, CEO, Forbes Travel Guide. “Despite a difficult year for travel and hospitality companies, it is no surprise that Four Seasons has been able to rise to the challenge while never faltering on the quality of their product and dedicated service.”

Forbes Travel Guide rates properties in 73 countries throughout the world. The 46 Four Seasons properties that currently have a Five-Star rating are:

The 13 Four Seasons spas that currently have a Five-Star rating are:

The two Four Seasons restaurants that currently have a Five-Star rating are:

  • Caprice, Four Seasons Hotel Hong Kong
  • Lung King Heen, Four Seasons Hotel Hong Kong

All Four Seasons hotels, resorts and residences globally have introduced Lead With Care, an enhanced global health and safety program focused on providing care, confidence and comfort to all Four Seasons guests, employees and residents within the new COVID-19 environment. In addition, Four Seasons continues to invest in its award-winning App and Chat that further allows guests to control how they engage with others – limiting face-to-face interactions while maintaining the highest levels of personal service.  For information on the status of Four Seasons hotels and resorts globally, click here.

Methodology

Star ratings are awarded by a team of anonymous professional inspectors who travel the world to assess hotels, restaurants and spas based on 900 objective standards. Star ratings ultimately emphasise quality of service. Five-Star properties are defined as “outstanding, often iconic properties with virtually flawless service and amazing facilities.”

About Forbes Travel Guide

Forbes Travel Guide is the only global rating system for luxury hotels, restaurants and spas. Anonymous professional inspectors evaluate based on up to 900 objective standards, with an emphasis on exceptional service, to help discerning travellers select the world’s best luxury experiences. The only way to get a Five-Star, Four-Star or Recommended rating is by earning it through this independent inspection process.   



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