Four Seasons Hotel New York Downtown
- 27 Barclay Street, New York, New York, 10007, U.S.A.
General Manager, CUT by Wolfgang Puck
Four Seasons Tenure
- Since January 2020
- First Four Seasons Assignment: Current
- Rosewood Washington, DC; Rosewood Baha Mar; Spago Beverly Hills; CUT by Wolfgang Puck, The Dorchester Hotel and 45 Park Lane - Dorchester Collection, London; McGettigan’s Irish Pubs; The Allerton Hotel, Chicago; Bonnington Jumeirah Lakes Towers, Dubai
- Bachelor of Science, Hospitality Management, The Emirates Academy of Hospitality Management
- Southampton, New York, USA
- Fluent English, Intermediate Arabic and French
George McGettigan, General Manager of CUT by Wolfgang Puck, was always destined to work in the hospitality industry. Born in New York but raised in the Irish Countryside until he was ten years old, McGettigan was literally born into the hospitality industry. At the tender age of fourteen he started working in the family business, which over the years has grown to be an empire of hotels, restaurants and Irish pubs.
“I am third generation from a family of Irish hoteliers. My first day working in hospitality, at the age of fourteen, I was assigned a toothbrush and the task of cleaning the air vents in 175 hotels rooms. I’ve never had a bad day in hospitality since,” jokes McGettigan, although he’s not joking; he’s deadly serious.
After four years of working in the family business in Dublin where he worked throughout high school, including every summer and Christmas, in 2009 McGettigan was presented with the opportunity to move to Dubai and task-force on the pre-opening team of Bonnington Jumeirah Lakes Towers. During this time he was a food and beverage trainee and gained essential on-the-job experience, learning the ins and outs of the business and perfecting his customer service skills.
In 2010 he returned home to Dublin to complete High School. Following graduation, he was faced with a big life decision – stay in Ireland and attend Business School or spread his wings and follow his dream of traveling the world and gaining life experience. The call back to the Middle East was strong, and so he decided to step out of his comfort zone with a move back to Dubai to follow his dreams. On the plane he conceived a fifteen-year plan to set him up for success and began to immediately pursue it.
The first step was to attend The Emirates Academy of Hospitality Management where he studied a Bachelor of Science in Hospitality Management. Throughout his degree, McGettigan worked full time as a Bar Supervisor and Trainee Manager in McGettigan’s Irish Pubs in Dubai. To gain more on-the-job experience, he moved to Chicago where he spent six months at The Allerton Hotel, a 433 room property. Initially joining the team as a Front Desk Agent, McGettigan was promoted to Night Auditor and Manager on Duty after only two months.
After returning to Dubai after his six month stint in Chicago, McGettigan graduated with Honours from The Emirates Academy of Hospitality Management. This in itself was quite an achievement for a boy from Ireland, one of seven brothers, who was never expected to leave Ireland or graduate with a University Degree.
Following graduation, McGettigan once again followed his dream of seeing the world and moved to London where he started working for the Dorchester Collection. Initially accepted into their 18-month Management Trainee Program where he worked in every department of the hotel, he subsequently went to work at CUT by Wolfgang Puck for an additional three years. During this time he held every position possible in a restaurant including polisher, food runner, barista, expeditor, back server, server, cocktail bartender, banquet supervisor and then finally Restaurant Supervisor, Junior Floor Manager and finally Floor Manager. It was here he earned the nickname “Service Guru”.
By the summer of 2018, McGettigan had spent almost five years with the Dorchester Collection in London and was once again looking to spread his wings and see more of the world. After proving himself to Wolfgang Puck throughout his tenure at CUT by Wolfgang Puck in London, he was given the opportunity of a lifetime – to move to Los Angeles as Dining Room Manager at Spago Beverly Hills, the group’s flagship restaurant. This was McGettigan’s first experience at running a stand-alone restaurant outside of hotels, and with 300-500 dinner covers per night, it was a big responsibility.
After eight months in Beverly Hills, Rosewood Hotels came knocking and offered another opportunity of a lifetime – a taskforce opportunity to run The Commonwealth Restaurant in Rosewood Baha Mar in the Bahamas. He jumped at the opportunity and moved to the Bahamas for a few months in the first quarter of 2019. When the taskforce role was over, he subsequently moved to Washington D.C. as Assistant Director of Food and Beverage at Rosewood Washington, DC. Here he was responsible for recruitment and training of the entire team and the roll-out of all operating standards.
Throughout 2019 he also managed to complete numerous taskforce opportunities including Wolfgang Puck Bar and Grill in Orlando, two pop-ups for Wolfgang Puck in Saudi Arabia including a Spago Pop-Up and CUT by Wolfgang Puck Pop-Up and spent the 2019 festive season working at Spago at Four Seasons Resort Maui.
In January 2020, McGettigan moved to New York City as the General Manager of CUT by Wolfgang Puck at Four Seasons Hotel New York Downtown.
“I’m excited to be working in Downtown New York. More people are coming here and it really has a neighbourhood feeling. In the next two to three years, Downtown will be the most sought-after destination in the city. At CUT by Wolfgang Puck, I really want to create a destination where everyone feels welcome – neighbours, residents, hotel guests, business people and tourists. There should be something for everyone; everyone receives hospitality. I want people to forget about the world for a few hours while they’re here, and just enjoy the experience,” says McGettigan.
For this Irishman who was born in New York, his journey has come full circle, back to his home, and back to his Wolfgang Puck family. And that fifteen year plan? He’s right on track!