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Four Seasons Hotel Philadelphia at Comcast Center

  • One North 19 Street, Philadelphia, Pennsylvania, 19103, U.S.A.

Ben Shank

General Manager

"We are eager to return to Philadelphia and revive the culture Four Seasons has established. My career in hospitality began here at Four Seasons, and I'm elated to return to this thriving city. Along with our partners we are creating one of the finest urban hotel experiences."


Four Seasons Tenure

  • Since 1999
  • First Four Seasons Assignment: Busser, Four Seasons Hotel Philadelphia

Employment History

  • Four Seasons Resort Orlando at Walt Disney World Resort; Four Seasons Resort Scottsdale at Troon North; Four Seasons Resort Maui at Wailea; Four Seasons Resort Aviara (formerly a Four Seasons hotel); Four Seasons Hotel New York; Four Seasons Hotel Philadelphia


  • Bachelors Degree in Hotel, Restaurant and Institutional Management, Penn State University


  • Brookline, Massachusetts, USA


  • English

As General Manager of Four Seasons Hotel Philadelphia at Comcast Center, Ben Shank oversees a landmark of innovation and a bold new stroke of luxury hospitality within the tallest building in the city. Raised in the City of Brotherly Love, he launched his career with a part-time position at the original Four Seasons property in Philadelphia, which welcomed guests to Logan Square for more than 30 years. He went on to earn a degree in hotel and restaurant management from Penn State University before joining the company full time in 2001, and later headed off to rise in management at other Four Seasons across the country.

Ben’s career highlights include the opening teams of three restaurants in New York, and as Food and Beverage Director in Maui followed by Resort Manager in Scottsdale, Arizona. His last assignment before Philadelphia was as opening Resort Manager at the company’s address at Walt Disney World in Orlando. Taken together and by any measure: quite a Four Seasons tenure.

Meanwhile, Ben is thrilled to be back on home turf for his favourite sports teams (Eagles, Flyers, Sixers and Phillies) and raising his family with his wife, Jen, in the city he knows so well. “Philadelphia has always seemed to me to be a big city with a small town feel,” he says. “We’ve been blessed to have lived in so many destinations throughout my career, but I can’t think of a better place for our kids to grow up.”