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Four Seasons Hotel Prague

  • Veleslavínova 2A/1098, 110 00 Prague, Czech Republic

Petr Zezula

Chef Concierge
“It is not always about delivering the impossible and creating magic, but about providing the utmost personal service and a memorable experience.”

Four Seasons Tenure

  • Since 2001
  • First Four Seasons Assignment: Four Seasons Hotel Prague, Concierge

Employment History

  • The Mark Hotel, New York; Hotel International Prague; Hotel Diplomat Prague


  • Prague, Czech Republic


  • Hotel School of Tourism and Management, Prague, Czech Republic

Languages Spoken

  • Czech, English, German

Petr Zezula had always dreamed of being in direct contact with hotel guests and serving their needs.  Thus, after finishing hotel school in Prague he joined the front desk at International Hotel in his home city.

The big break of his career came when Les Clefs d’Or – the international concierge society – held a meeting in Prague back in 1999. It was there that he was given the opportunity of a lifetime, and six months later he was on a plane and relocating to New York City for an 18-month training program as the concierge assistant at The Mark Hotel.

“The time spent in New York was a combination of ‘university of life’ and the best possible work experience I could dream of,” says Petr

Petr joined Four Seasons Hotel Prague in 2001 as a member of the Hotel's opening team with his eye on the concierge desk as the place he wanted to be. In 2006 Petr was appointed Chef Concierge, and at the same time President of Les Clefs d’Or for the Czech Republic.

“I have so many stories to share, but often being asked I say that it is not always about delivering the impossible and creating magic, but about providing the utmost personal service and memorable experiences. From simple tasks such as marking the must-see sights on a map, organizing opera tickets and private tours, and opening doors to places closed to public, to arranging a special marriage proposal or behind-the-scenes tour in Strahov monastery, and many others are all in a day’s work at the Concierge Desk at Four Seasons.”

Petr is a real ambassador of the city of Prague and Czech Republic. “Prague is a fairytale city – a great combination of history, art and culture. It is also very visual – you must have your camera with you at all times!”

Petr is also a passionate runner; his average is 50 kilometres (31 miles) a week. Hotel guests can even join Petr on his morning run each Wednesday and explore the city at sunrise. “After great dining in Prague you will need it!“

In his free time he enjoys travelling with his family around the Czech Republic. His favourite place is the southern part of Bohemia.