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Four Seasons Hotel San Francisco

  • 757 Market Street, San Francisco, California, 94103, U.S.A.
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Joerg Rodig

General Manager
“In hospitality, there is no set career path any longer – there are many routes to build an exciting career.”

 

Four Seasons Tenure

  • Since 2001
  • First Four Seasons Assignment: Assistant Room Service Manager, Four Seasons Hotel Boston

Employment History

  • Four Seasons Resort and Residences Whistler; Four Seasons Hotel Vancouver; Four Seasons Hotel Silicon Valley at East Palo Alto; Four Seasons Hotel Austin; Four Seasons Resort Nevis; Four Seasons Hotel Boston

Birthplace

  • Dresden, Germany

Education

  • Bachelors of Science in Business, Oxford Brookes University

Languages

  • English, German

Joerg Rodig returns to the Golden State to take the reins of Four Seasons Hotel San Francisco as General Manager. A dynamic leader whose reputation as an innovator has made lasting impressions with his team, Rodig brings more than 20 years of global hospitality, food and beverage, and finance experience to the property.

While Rodig’s travel from his previous post at Four Seasons Resort Whistler was not far, his route to his General Manager assignment had many twists and turns.

Born and raised in Germany, Rodig grew up in food and beverage, with parents and grandparents in the restaurant business. He knew as early as age 10 that it was something he wanted to pursue.

Within five months of joining Four Seasons as a Room Service Assistant Manager in Boston, however, an entry-level management position opened in the Hotel’s accounting department and Rodig began building a career in finance. Receiving the promotion, he was reminded of what he admired about Four Seasons. “The GM could’ve said, ‘sorry, you’ve only been here four months.’ Instead, despite my potential in food and beverage, I was encouraged to move to finance. They really had a big picture view.”

Rodig’s time in finance is still paying dividends, enabling him to relate to numbers just as he had related to people in food and beverage. “What I enjoyed most about being a Director of Finance was minding the numbers while running the business. Now it’s vice-versa: I’m growing the business while serving the customers. It’s a great skill set to have.”

Takeaway? “In hospitality, there is no set career path any longer – there are many routes to build an exciting career.”

In San Francisco, Rodig leads all aspects of the recently redesigned Hotel operation, as well as stakeholder and community relationships. The Forbes Travel Guide Five-Star hotel features California cuisine at MKT Restaurant-Bar; complimentary access to the best fitness club in San Francisco, Equinox; and a central location from which to explore the city.

“Warm and heartfelt hospitality is what we do. We want guests to feel connected during their stay at our Hotel or restaurant. Does the decor, art, sounds, scents or staff make your visit extraordinary? Our goal is for guests that leave feeling like they want to come back or recommend the place,” says Rodig.

Known for his leadership role in bringing a sense of place, taste and ownership to his properties in Vancouver and Whistler, Rodig takes great pride in celebrating local talent, boosting regional bounty and making real connections with his signature enthusiasm for staff, residents, and guests.

“At Four Seasons Hotel San Francisco, we have a great canvas for service innovation and an opportunity to create memorable experiences for our guests through our employees. I look forward to sharing these stories and connecting guests with this world-class destination,” says Rodig.

Rodig remains passionate about travelling, food and beverage, as well as about burning off the results of that passion with a sporting lifestyle that includes skiing, road cycling and running.