Four Seasons Tenure
- Since 1998
- First Four Seasons Assignment: Restaurant and Bar Manager, Four Seasons Hotel Berlin (formerly a Four Seasons hotel)
- Four Seasons Hotel Las Vegas; Four Seasons Resort Hualalai; Four Seasons Resort and Residences Vail; Four Seasons Resort and Club Dallas at Las Colinas; Restaurant Guy, Berlin; Four Seasons Hotel Berlin (formerly a Four Seasons hotel)
- Berlin, Germany
- Hotel school in Villingen-Schwenningen, Germany
- German, English
As the General Manager of the downtown luxury Hotel near Pike Place Market, Angelica Palladino manages the overall operations of the Hotel, including Goldfinch Tavern and The Spa at Four Seasons Hotel Seattle, while also overseeing owner and brand relations.
“I just love what I do because of the people at Four Seasons. Everybody has beautiful buildings and nice hotels, but just to be able to work with an amazing group of people is incredible,” said Palladino. “As the General Manager, you’re there to enable and guide the team and make sure that the circumstances are right for everybody to perform at their best.”
“In our Italian-German household, food, having people over, and making it special was always very important. Everything was celebrated. There was a lot of value that was put on that,” says Palladino.
It’s this culture that led her to work at her parents' restaurant and later to enrol in Vilingen-Schwenningen Hotel School, Germany.
“When I went to hotel school, I was so immediately taken by every component of what hospitality stands for, to create memories, and to create those special occasions. How for a couple of hours, sometimes for a couple of days, it was our goal to make people's lives positively different,” explains Palladino.
Palladino’s Four Seasons career began in 1998 as a Restaurant Manager at the former Four Seasons property in Berlin. She moved on as the manager for a restaurant in Berlin, before finding her way back to Four Seasons, where she was Assistant Director of Food and Beverage at Four Seasons Resort Las Colinas in Dallas, Texas.
In 2011, Palladino became the opening Director of Food and Beverage at Four Seasons Resort Vail, followed by a move to Four Seasons Resort Hualalai in the same position, where she assisted with the successful integration of the two resorts.
“I wanted to be able to support a broader spectrum, and that's when I refocused on the complete hotel operation,” says Palladino. In 2016, she was promoted to Hotel Manager at Las Vegas, where she was most recently. During her tenure she has tirelessly led her team through very trying times, all the while maintaining the Hotel's Five Diamond rating.
Palladino and her team will continue to elevate the guest experience by helping them focus on what matters most during a visit, whether an important meeting or a chance to take time off with a loved one.
“That may be providing ways the guest can visit a private art exhibit to delivering Seattle’s best coffee directly to their guest room to keep them sharp during a meeting,” sayes Palladino. She also believes that when her team shows mindfulness and caring to a guest, it can be the difference between a great and an amazing stay at the Hotel.
New to the Pacific Northwest, Palladino is excited to explore this corner of the world.
“To me, food is love. That is what gets me so excited about Seattle. There is just so much phenomenal food and wine, I can’t wait to see what the region holds, from the farmers to the things growing here. There's pride in where it comes from. I think that it's very important,” adds Palladino.
With Seattle Art Museum and the Seattle Symphony at Benaroya Hall next door to the Hotel, she’s also excited to explore the local art and culture scene. Aside from outdoor pursuits such as hiking and fishing, Palladino grounds herself with yoga, gardening and baking.
“I recently told my family, ‘I think we have weekend trips for the next couple years planned,’" exclaimed Palladino. She’ll start the adventure at the Hotel, sampling local cuisine at the Hotel’s Ethan Stowell Restaurant, Goldfinch Tavern, and enjoying the views of the Seattle Great Wheel with her daughter from the outdoor infinity pool deck.