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Four Seasons Hotel Silicon Valley at East Palo Alto

  • 2050 University Avenue, East Palo Alto, California, 94303, U.S.A.
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Florian Riedel

General Manager
"Our ability to consistently deliver highly personalised experiences is unmatched, and the key to our ongoing success."

 

Four Seasons Tenure

  • Since 1996
  • First Four Seasons Assignment: Commis de Rang, Four Seasons Hotel London

Employment History

  • Four Seasons Resort Hualalai; Four Seasons Residence Club Aviara, San Diego; Four Seasons Resort Great Exuma (formerly a Four Seasons hotel); Poggio Antico restaurant, Montalcino, Italy; Four Seasons Hotel Berlin (formerly a Four Seasons hotel), Four Seasons Hotel London  

Birthplace

  • Munich, Germany

Education

  • Hospitality Administration and Management, Hotel Management School of Villingen-Schwenningen, Germany

Languages Spoken

  • English, German, Italian

Being in the right place at the right time goes a long way in Silicon Valley, and Florian Riedel has the good fortune of being both.

As General Manager at Four Seasons Hotel Silicon Valley, surrounded by the world’s leading technology companies in the heart of picturesque Palo Alto, Florian Riedel is the first to shed light on the city’s mystique. “Many aspects of our location are often left undiscovered by our guests, from the world-class restaurants and high-end shopping just minutes from the Hotel to the beautiful nature trails and nearby Santa Cruz Mountains wine country. It excites me to share these undiscovered attractions with our guests for them to enjoy.”

A graduate from the hotel management school of Villingen-Schwenigen in Germany, Florian began his career with Four Seasons in 1996 at The Inn on Park, now known as Four Seasons Hotel London at Park Lane, bussing tables in the Michelin starred Seasons Restaurant. “Working in a restaurant teaches you how to be agile and think on your feet, a skill I have found invaluable throughout my career.” After five years rising through the ranks in a variety of food and beverage and rooms positions, the sunshine state was calling and Florian transferred to Four Seasons Resort Aviara in Carlsbad, California. “Everything about the California lifestyle appealed to me from the incredible year-round weather, numerous outdoor activities and the passionate food and wine culture.” From there, his career took him back to Europe where he was served as Front Office Manager at the former Four Seasons Hotel Berlin.

Although Florian was happy in his successful career with Four Seasons, his entrepreneurial spirit however was calling. Florian briefly left Four Seasons to become partner and sous chef of a Tuscan vineyard in the beautiful hillside village of Montalcino, Italy. While Florian cooked away in the kitchen, his wife Wendy ran the front of the house.

Florian returned to Four Seasons as Assistant Director of Rooms at the former Four Seasons Resort Great Exuma in the Bahamas and later returning to Four Seasons Aviara as Director of Residences. Florian was then promoted to Regional Director of Residences during which he spent time assisting with numerous Four Seasons residential projects including Seattle and Beijing before becoming Resort Manager at the award winning Four Seasons Resort Hualalai in late 2011.

In 2014, when Four Seasons assumed responsibility for all areas of Hualalai Resort, Florian was promoted to General Manager and Vice President of Operations with oversight of the 330 Residential member homes and member facilities, including golf, tennis, spa, ocean activities and two fully serviced club houses. This role proved to be incredibly challenging merging 600 Hualalai Resort employees with the 600-employee Four Seasons family.

During his time in Hawaii, Florian became an avid outrigger canoe paddler and has completed three triathlons, only fitting with his move to one of the largest biking communities in the Bay Area.

As for his goals as General Manager at Four Seasons Hotel Silicon Valley, Florian says his number one objective is to position the Hotel even more at the heart of the community. “I want the Hotel to reflect the essence and spirit of Silicon Valley – through our staff, the physical product and the guest experience.”