Guest Relations Manager
Four Seasons Tenure
- Since 2007
- First Four Seasons Position: Conference Services Manager, Four Seasons Resort Costa Rica at Peninsula Papagayo
- Four Seasons Hotel San Francisco; Four Seasons Resort Costa Rica at Peninsula Papagayo; ClubLink Corporation (Ontario Premier Golf Courses)
- Dundas, Ontario, Canada
- Recreation and Leisure Studies, Mohawk College, Hamilton
- English, Italian and Spanish
Julia Giannini, Guest Relations Manager, brings a host of experience to Four Seasons Hotel Toronto, with time earned at Four Seasons Resort Costa Rica and Four Seasons Hotel San Francisco before finding her home in Toronto. The enduring and valuable idea Giannini has learned and kept with her throughout her years with Four Seasons is that the job, and the world of Four Seasons, is ever-changing.
"Every day is different - interacting with different guests, each on their own journeys or vacations, truly showcases the international and widespread family of guests Four Seasons has built."
As to her philosophy and how she approaches each day, Giannini says: "Variety is the spice of life." This is true of her actions both within and outside the Hotel. At the Hotel, she is constantly searching for the small but impactful detail to highlight a guest's stay, and off-site, she spearheads active outdoor getaways for her family and friends.