Four Seasons Hotel Chicago Advances Its Tradition of Luxury with Newly Appointed Catering Leadership

Four Seasons Hotel Chicago continues to build on its legacy of unparalleled service and sophistication with the strategic evolution of its catering, conferences, and events leadership team, marking an inspired new chapter for one of the city’s most sought-after destinations for weddings, social celebrations, and corporate gatherings.

At the centre of this evolution is the appointment of Sindi Stoeva as Director of Catering. Formerly serving as Assistant Director of Catering, Stoeva brings deep institutional knowledge and a leadership foundation shaped through years of close collaboration with former catering director Jamie Breslin. Together, they helped guide an award‑winning team responsible for some of the hotel’s most renowned and complex events, cultivating a culture defined by mentorship, creativity, and elevated service.

In her expanded role, Stoeva leads with a vision grounded in intention, innovation, and highly personalized experiences. Her approach honours the exacting standards synonymous with Four Seasons Hotel Chicago, while introducing fresh perspectives that further elevate the hotel’s position within the luxury events landscape, from intimate, meaningful celebrations to large-scale, high-profile productions. “I am proud to lead a team that has been so deeply rooted in mentorship, collaboration, and excellence,” says Stoeva. “This next chapter presents an incredible opportunity to expand how we create memorable experiences, introducing new ideas while remaining grounded in the thoughtful, anticipatory service that defines Four Seasons Hotel Chicago.”

Supporting this momentum, Lauren Heilman joins the team as Assistant Director of Catering. With more than a decade of experience in luxury event sales and operations, Heilman brings a strong background in designing elevated experiences across diverse markets. Most recently serving as Catering Sales Manager at Four Seasons Hotel Boston, she has earned multiple brand recognitions and is widely respected for her passion for hospitality, relationship‑driven leadership, and creative approach to event execution.

Additionally, Alexandra Brewer has been promoted to Catering Sales Manager, a natural progression following years of mentorship under both Breslin and Stoeva. Previously a Catering Coordinator, Brewer has supported a wide range of weddings and social events and continues to play an integral role in translating each client’s vision into seamless, thoughtfully curated experiences.

Further strengthening this next chapter, Four Seasons Hotel Chicago welcomes Jennifer Kiffor as Director of Conference Services, further advancing the hotel’s leadership in corporate meetings and large-scale programs. A seasoned hospitality executive, Kiffor brings deep expertise in managing complex, high‑touch events within premier hotel environments. Having served as Assistant Director of Conference Services for the past two years, she is widely recognized for her operational precision, collaborative leadership style, and intuitive understanding of client needs. In her new role, Kiffor will continue to lead multifaceted conference programs with a focus on exceptional execution and elevated guest experiences.

Kiffor will oversee the continued evolution of the hotel’s meetings and conference offerings, introducing innovative solutions, operational efficiencies, and elevated service touchpoints that enhance the experience for corporate and group clients alike.

“Four Seasons Hotel Chicago has long been recognized for delivering exceptionally executed meetings and conferences,” says Kiffor. “I am energized by the opportunity to build on that legacy, bringing forward new ideas while continuing to deliver the impeccable service, attention to detail, and personalized care that define the Four Seasons experience.”

Together, this dynamic leadership team represents a thoughtful and forward-looking evolution of the events portfolio at Four Seasons Hotel Chicago. By blending continuity with innovation, the hotel continues to set the benchmark for luxury gatherings of every scale, leveraging its renowned service culture while introducing new ideas poised to shape the future of events and conferences in Chicago.