A Remarkable Journey in Heartfelt Service: 35 Years of Commitment to Excellence at Four Seasons Hotel Chicago

This month, Four Seasons Hotel Chicago honours 35 years of exceptional service with Oscar Giles, from the Banquets team.  Oscar’s dedication, passion for people, and commitment to excellence have been integral to the Hotel’s legacy since its early days.

Step behind the scenes to celebrate a devoted team member who has turned everyday moments into extraordinary experiences for over three decades.

Oscar Giles, Banquet Server

For 35 years, Oscar has called Four Seasons Hotel Chicago a second home. When reflecting on what makes the Hotel so unique, he shared that it’s the people - his colleagues and guests - who create a special sense of community and belonging.

“From the beginning, I saw an opportunity to grow as an individual with the company,” Oscar shares. “Four Seasons gave me the chance to evolve as a person, and that’s why I’ve stayed for all these years.”

Oscar's passion for working with people is what drives their commitment to best-in-class service. “I love getting to know the guests,” he explains. “Every event brings new faces and stories, and I’ve been lucky to meet fascinating individuals while working alongside an amazing team.”

When asked about their favourite memories, Oscar laughs. “I’ve had so many incredible experiences here that it’s hard to pick just one! Meeting guests from all over the world and creating moments they’ll remember forever has been a highlight of my career.”

Over the years, Oscar has witnessed the Hotel evolve while maintaining its core values. “The standards of service have always been exceptional. From modernized spaces to new leadership, we’ve embraced change while keeping the same heart that has always set Four Seasons apart.”

Join us in celebrating Oscar’s 35 years of outstanding service and his invaluable contributions to the enduring legacy of Four Seasons Hotel Chicago.