Four Seasons Hotel New Orleans Celebrates Travis Gilbert’s Instatement into Prestigious Les Clefs d’Or Association

Four Seasons Hotel New Orleans announces the reinstatement of Concierge Travis Gilbert into Les Clefs d’Or USA, the esteemed international association of professional hotel concierges. Recognized by the hallmark “golden keys” worn on each member’s lapels, Les Clefs d’Or represents the highest standard of service, discretion, and a dedication to elevating the guest experience.

Four Seasons Hotel New Orleans now holds the distinction of having the most Les Clefs d’Or concierges in the city. Travis joins Melissa Comardelle, Danny Alford, and Randy Boudreaux, bringing the Hotel’s total membership to four. This rare concentration of top-tier concierge talent further reinforces the Hotel’s commitment to delivering world-class service rooted in warmth, personalization, and local expertise.

“I am incredibly proud of our concierge team for achieving this milestone,” says Esther Oh Kostecky, General Manager of Four Seasons Hotel New Orleans. “To have four Les Clefs d’Or members on staff is a remarkable distinction that speaks to their talent, heart, and dedication to our guests. I’m grateful for all of our concierges.”

Travis brings 15 years of experience as a concierge at some of New Orleans’ most distinguished hotels, and his membership in this organization marks a proud milestone in his career at Four Seasons. A respected figure in the city’s hospitality community, he is an active member of the New Orleans Concierge Association, having served board terms as President, Vice President, and Recording Secretary. Following a brief period outside the industry, his reinstatement reflects his deep knowledge of the Crescent City as well as his enduring dedication to guest service.

Les Clefs d’Or (translated to “The Golden Keys”) is a global network of elite concierges whose members undergo a rigorous application and vetting process. For guests of Four Seasons Hotel New Orleans, this collective expertise ensures an unmatched level of access, insight, and personalization to turn travel moments into lasting memories.