Thomas Krooswijk Appointed as New General Manager of Four Seasons Hotels Istanbul

Bringing decades of global luxury hospitality experience and a visionary leadership style, Thomas Krooswijk has been appointed General Manager of Four Seasons Hotel Istanbul at the Bosphorus and Four Seasons Hotel Istanbul at Sultanahmet.

Born in France and raised across Africa and the Middle East, Thomas is celebrated for his people-first philosophy, cultural sensitivity, and unwavering commitment to excellence. He began his Four Seasons journey in 2001 at The Pierre, New York (formerly a Four Seasons hotel), where his early experience in food and beverage shaped his understanding of hospitality, attention to detail, authentic guest connections, and the art of creating unforgettable experiences.

Throughout his career, Thomas has held key leadership roles worldwide, including Director of Food & Beverage at Beverly Wilshire, A Four Seasons Hotel in Los Angeles; Hotel Manager at Four Seasons Hotel Toronto and Four Seasons Hotel Amman; and most recently, General Manager at Four Seasons Resort Marrakech.

Today, he takes the helm of Istanbul’s two iconic Four Seasons properties, playing a pivotal role in bringing together the city’s rich heritage with a contemporary sense of luxury.

From the graceful silhouette of Four Seasons Hotel Bosphorus on the shores of the strait to the timeless architecture of Four Seasons Hotel Sultanahmet, both properties will continue under Thomas’s leadership to offer authentic, heartfelt, and unforgettable experiences that reflect the spirit of Istanbul.

Sharing his excitement about his new role, Thomas says: “Istanbul captivates from the very first moment—vibrant, layered, and alive. For centuries, it has brought cultures together and continues to inspire. Our mission is to capture this essence and blend it with thoughtful design, distinctive experiences, and genuine human connection. We want every guest to feel perfectly cared for and part of the city’s timeless story.”

Known for his warm, inclusive leadership style, Thomas fosters creativity, empathy-driven decision-making, and a relentless focus on elevating the guest experience. His international background enables him to build strong, lasting relationships with both guests and teams.

Under his guidance, Four Seasons Hotels Istanbul aims to further advance a service philosophy rooted in excellence, authenticity and genuine human connection.