Four Seasons Hotel Miami

Four Seasons Tenure

• Since 2000
• First Four Seasons Assignment: Room Server, Four Seasons Hotel Cairo at The First Residence

Employment History

• Four Seasons Hotel and Residences Fort Lauderdale; Four Seasons Hotel and Residences at The Surf Club; Four Seasons Hotel Atlanta; Four Seasons Hotel Baltimore; Four Seasons Hotel San Francisco, Four Seasons Hotel Las Vegas, Four Seasons Hotel Cairo at The First Residence
  

Education

• Hotel and Tourism Administration, Higher Institute of Qualitative Studies in Heliopolis, Egypt;  Master in Global Hospitality Management, Georgia State University, USA

Birthplace

• Cairo, Egypt

Languages Spoken

• English, Arabic, some Spanish

From trainee journeying to General Manager, always under the acclaimed Four Seasons marque, Haytham Said knows every detail about managing the most service-centric collection of hotel and resorts in the world is now taking the lead as General Manager of Four Seasons Hotel Miami. “My path here is a collection of the people around me and the Four Seasons brand I am honoured to be a part of,” says Haytham.

Cruising from the beach to the trendy cityscape of Brickell, Haytham joined the Miami team from Four Seasons Hotel and Residences Fort Lauderdale. During his tenure there, the city gained its first Five Diamond hotel on the heels of earning a position on Travel + Leisure’s It List of the Best New Hotels in the World. Many service moments and experiences created under his leadership were instrumental in these accolades as well as the Hotel’s reputation for steering a new course of luxury within this oceanside town. Among his favourites was developing an all-new beach concept with elevated design, dining, and activities that brought even more unrivalled service to Fort Lauderdale Beach. The Hotel’s signature restaurant, Evelyn’s Fort Lauderdale, garnered numerous awards while the Hotel also welcomed MAASS by Michelin-starred chef Ryan Ratino, another first within the city.

Said has had extensive experience across diverse cities, cultures, and hospitality areas. His career first began in his hometown at Four Seasons Hotel Cairo at The First Residence, where he jokes his only English words were yes, no, and please. Said’s determination and eye for detail led to a series of promotions, from Restaurant Manager Trainee and eventually to Bar and Restaurant Manager. In 2006 he moved to the United States, arriving to the bustling Four Seasons Hotel Las Vegas as Assistant Room Service Manager, and then moving to Four Seasons Hotel San Francisco as Food and Beverage Manager. Continuing his impressive trajectory, Said was soon promoted to Director of Banquets at Four Seasons Hotel Baltimore. During his time at Four Seasons Hotel Atlanta, Haytham was also a major collaborator in opening a new Four Seasons in South America, and Four Seasons at The Surf Club, which would soon become part of this next step as he later joined this legendary oceanfront destination as Hotel Manager.

With more than two decades of Four Seasons experience and an unwavering commitment for the highest level of hospitality, Said is driven by innovation, growth, and a desire to be boundless in hospitality, an ideal match for Miami’s relaxed tropical paradise with the grandest of pools and coolest of cosmopolitan surroundings. Haytham enjoys immersing himself in the Hotel’s concept of Seventh Heaven; not just a state of extreme joy, but also everything one experiences when arriving to level seven of this lustrous tower within the centre of the cityscape.

“There’s so much synergy between Fort Lauderdale and Miami – pool club style environments, our stunning interior design by Tara Bernerd, and city lifestyles just outside our doors,” says Haytham. “I'm happy to return to Miami’s unique culture and rise to the rooftop above Brickell Avenue to join this incredible team that has already created such a premier vacation experience.”

He is known to have a natural eye for detail and an innate ability to anticipate needs. However, what guests and employees appreciate best is the genuine care he showcases as a true Four Seasons ambassador.

Born and raised in Cairo, Egypt, he achieved a Bachelor of Science in Hotel and Tourism at the Higher Institute of Qualitative Studies in Heliopolis in Cairo. Ever seeking growth opportunities and expanding his hospitality knowledge, he later pursued a Master in Global Hospitality Management at Georgia State University.

Whenever he is not making sure everything is running smoothly at the Hotel, he enjoys cooking Thai and Peruvian food, fishing, and watching his favourite team Liverpool football club.