Four Seasons Hotel New York Downtown

Four Seasons Tenure

• Since 1999
• First Four Seasons Assignment: Management Trainee, Four Seasons Hotel Boston

Employment History

• Four Seasons Hotel London at Park Lane; Four Seasons Resort Bora Bora; Four Seasons Hotel Mumbai; Four Seasons Hotel George V, Paris; Four Seasons Resort Punta Mita; Four Seasons Hotel Boston

Education

• Hotel Administration and Management, Ecole Hôtelière de Lausanne, Switzerland

Home Country

• Switzerland

Languages

• English, French, Spanish

Leading with distinction, Thomas Carreras, General Manager of Four Seasons Hotel New York Downtown, more than 25 years into his journey with Four Seasons. His visionary leadership has elevated the property to the status of a luxury lifestyle icon in Downtown New York, drawing inspiration from Lower Manhattan's vibrant art, dining, fashion, and cultural scenes. “TriBeCa has evolved into a place that not only expects but demands a hotel experience that embodies true luxury and style, while also providing our guests with exclusive access to the city we cherish,” he comments on the neighbourhood's transformation.

 “In my role as General Manager, I focus on orchestrating the vision of the property and empowering my team to bring that vision to life,” Carreras elaborates, touching upon everything from the sophisticated design of staff uniforms to the curated selections in our Spa’s retail offerings. “It’s akin to directing a play: each detail contributes to a cohesive and memorable narrative. We are committed to innovation and excellence, encouraging our team to redefine standards and deliver an experience that is truly unique to our guests.”

Carreras highlights the guest arrival experience as particularly emblematic of the ethos of Four Seasons. “The dynamic atmosphere of our lobby immediately engages our guests, making them feel truly seen and welcomed - the hallmark of genuine hospitality,” he states.

Carreras was drawn to hospitality from a young age, growing up in Caracas, Venezuela, where his father managed a resort. Inspired by the impeccably maintained property and the gracious hospitality he witnessed, he declared his career intentions early. “When I was just five, I surprised everyone by saying I wanted to follow in my father’s footsteps,” he recalls with a smile.

Heeding his father's advice, Carreras honed his skills from the ground up, including a stint in laundry services at a hotel in Bali. This early exposure cemented his dedication to the field. He pursued formal training at the prestigious Ecole Hôtelière de Lausanne in Switzerland, where he learned that managing a hotel involves intricate coordination and attention to detail, much like the workings of a fine watch.

Carreras’ career trajectory with Four Seasons has taken him around the world, from the tropical shores of Bora Bora to the bustling streets of Mumbai and the elegant settings of Paris and London. His leadership has been instrumental in various capacities, culminating in his current role. 

Now, as he leads one of the most iconic properties in the Four Seasons portfolio, Carreras is also a connoisseur of New York City’s rich cultural offerings, exploring its diverse neighbourhoods and engaging with the art and architecture that inspire him daily. “New York never ceases to amaze. It’s a place where every corner offers something new, and I am thrilled to be at the centre of its cultural renaissance here in TriBeCa.”