Monica Eisen Appointed General Manager of Four Seasons Hotel Prague

After a successful international career spanning nearly two decades with Four Seasons, Monica Eisen became the General Manager of Four Seasons Hotel Prague.

Monica began her Four Seasons journey in 2006 as an intern at Four Seasons Hotel Ritz Lisbon. Since then, she has held key roles across several prestigious properties, including Four Seasons Hotel George V, Paris, and the former Four Seasons Hotel London at Canary Wharf. Her extensive background in Food and Beverage, Guest Relations, Sales and Marketing, and the Rooms Division has equipped her with a comprehensive understanding of hotel operations, making her an ideal leader for the team at Four Seasons Hotel Prague.

Monica Eisen's international upbringing in Madrid instilled in her a love for travel and fine hospitality from an early age. This passion led her to pursue a Diploma in Swiss Hotel Management from Les Roches Marbella International School of Hotel Management, followed by a Master Certificate in Hospitality Management from Cornell University. Fluent in Spanish, English, French, Portuguese, and with a basic knowledge of Italian, Eisen's multilingual skills and cultural sensitivity have been key assets throughout her career.

Monica Begins New Role at Four Seasons Prague

“I’m excited about this new chapter of my life in Prague. The city’s enchanting beauty, family-friendly ambiance, and welcoming spirit is also what brought me here,” says Monica, who moved with her family from Madrid to take up the position. “With its rich history and vibrant culture, Prague offers an inspiring backdrop for both professional growth and personal fulfilment, and I look forward to contributing to its legacy alongside the dedicated team at Four Seasons.”

Monica views her new role in Prague as a culmination of her diverse experiences. “Recently, I was involved in opening a new hotel, and prior to that, I managed a historical property in Paris. Prague represents a hybrid of both scenarios,” she explains. “I’m excited to witness a team eager to elevate the Hotel's historical legacy, expertise, and reputation to new heights.”

A Vision of Connection and Balance

Her passion for connecting with guests is central to her vision for Four Seasons Hotel Prague. “Given our integral role in the city's history, fostering strong ties with the local community is crucial. Additionally, I want people to recognize that this is not just a destination to check off their bucket list,” she emphasizes. “Luxury is an emotion, a feeling of incomparable pleasure derived from how people connect and treat you.”

As Monica Eisen embarks on this exciting new journey in Prague, she remains committed to balancing her professional responsibilities with her role as a mother. “‘Yes, you can!’ is my constant reminder that despite the challenges of juggling a General Manager role and motherhood, I refuse to accept limits and aim to reach new heights,” she shares.