Four Seasons Hotel St. Louis
999 North 2nd Street, St. Louis, Missouri, U.S.A. 63102
St. Louis, U.S.A. – March 31, 2009
Four Seasons Hotel St. Louis Named AAA Five Diamond Award Winner. The Hotel is the city’s first AAA Five Diamond property.
“We are thrilled and honoured to receive this designation. This award would not be possible without the tireless efforts of our employees, who create exceptional experiences for our guests each day. We are proud to have been recognised for this achievement in less than one year of the Hotel being open,” says Thierry Kennel, general manager of
To receive the award,
Nearly 4,000 people were interviewed to fill the 280 jobs on staff before the Hotel opened on February 4, 2008. Each team member was carefully selected and trained to ensure that they are prepared to meet the highest expectations.
“We think that our staff’s genuine Midwestern hospitality is what makes them special. Their attention to detail and the considerate service they provide every day is what helps us meet and exceed the needs of our guests,” says Kennel.
Here are a few examples of the type of service to be found at
Vowing perfection – A couple wanted to renew their wedding vows privately in one of the Hotel’s beautiful spaces. The
A pocketful of service – A guest arrived at the Hotel by taxi and then realised that he had misplaced his wallet. He mentioned this to the front desk receptionist, who promptly called the bell desk and asked for their assistance. The bellman remembered the exact car and driver, summoned the driver to the Hotel and then personally searched the car’s back seat, where he found the wallet underneath. The guest’s wallet was returned to him in less than one hour.
Hotel Press Contact
Director of Marketing
999 North 2nd Street
St. Louis, Missouri, U.S.A. 63102
Email Melissa Lorenz
T. 1 (314) 881-2023
Find Another Hotel
To find press information on a specific hotel or resort, click on the link below.