Four Seasons Hotel Madrid

Four Seasons Tenure

• Since 1996
• First Four Seasons Assignment: Bar Manager, Four Seasons Hotel Mexico City

Employment History

• Four Seasons Hotel Toronto; Four Seasons Hotel Guangzhou; Four Seasons Resort Hualalai; Four Seasons Resort and Club Dallas at Las Colinas (formerly a Four Seasons hotel); Four Seasons Hotel Mexico City; Four Seasons Resort Punta Mita; The Ritz-Carlton Chicago (formerly a Four Seasons hotel); Four Seasons Hotel Mexico City

Education

• Bachelor Degree of Hotel and Restaurant Management, Institut Paul Bocuse

Birthplace

• Mexico City, Mexico

Languages Spoken

• English, French, Spanish

In his role as Regional Vice President and General Manager of Four Seasons Hotel Madrid, Patrick Pollak is responsible for the operation of the hotel along with overseeing the operations of Four Seasons Resort Mallorca at Formentor and Four Seasons Hotel Ritz Lisbon.  A 30-year veteran with Four Seasons, Pollak brings to his role a worldly luxury hospitality experience across North America and Asia.

Born and raised in Mexico of French parents, Pollak had a true bi-cultural upbringing that led to his return to France, where he studied Hotel and Restaurant Management at the Institut Paul Bocuse in Lyon.  This specialty education led to a robust career with Four Seasons beginning in 1996 as Bar Manager at Four Seasons Hotel Mexico City.  A foodie at heart, his career progressed through various positions in the Food and Beverage department until working his way to Assistant Director of Food and Beverage. In 2002, he transferred laterally to Four Seasons in Chicago and in 2004, he was promoted to Director of Food and Beverage at Four Seasons Resort Punta Mita. Patrick was then very deservedly promoted to Hotel Manager in 2007, which brought him back to Four Seasons Hotel Mexico City. He was later appointed to Resort Manager positions, first at the former Four Seasons Resort and Club Dallas in 2011 and next at Four Seasons Resort Hualalai in 2016. Patrick was promoted to General Manager of Four Seasons Hotel Guangzhou in 2017 and subsequently transferred to Toronto’s flagship hotel in 2021. In 2026 he joined Four Seasons Hotel Madrid as Regional Vice President and General Manager.

“Being at the helm of this outstanding property is a Four Seasons career milestone,” says Pollak. “I am honoured to continue building on the success of this iconic property and continue to develop the future leaders of Four Seasons."

Pollak is passionate about motor sports and did some rally racing in his youth. He is also a huge supporter of Manchester United Football Club. Still, his perfect weekend would simply be enjoying time with family and friends, cooking a meal at home, and enjoying a nice bottle of wine.