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Four Seasons Hotel New York Downtown Announces New Director of Operations

With an internationally recognized career, Ludovic Cayacy joins team to lead hotel operations

March 13, 2025,

New York, U.S.A.

Four Seasons Hotel New York Downtown has announced that hospitality leader Ludovic Cayacy has been appointed Director of Operations. Bringing more than 15 years of industry experience within the Four Seasons brand, the Hotel welcomes his knowledge and expertise to the leadership team. In his role, Ludovic will manage operations for the Forbes Travel Guide Five-Star 189-room property, nestled in the heart of Tribeca.

Ludovic joins Four Seasons Hotel New York Downtown after most recently leading the Commercial division as Commercial Director at Four Seasons Hotel Philadelphia, where he drove creative strategies to maintain the Hotel’s market positioning, led revenue management and increased reservations. Previously, he served as the Director of Sales for Four Seasons Hotel George V, Paris. During his tenure, he was responsible for developing and maintaining strong business relationships with Group, Corporate and Travel Industry clients, while implementing a sales strategy to drive revenue and generate new business for the property.

"With Ludovic's exceptional leadership experience and deep understanding of the luxury hospitality sector, we are confident he will continue to elevate the guest experience in his new role," says Thomas Carreras, General Manager of Four Seasons Hotel New York Downtown. "His extensive background within the Four Seasons brand, combined with his expertise in both sales and marketing, positions him perfectly to drive the success of our operations and maintain the high standards our guests expect."

Ludovic, a native of Paris, France, holds a Master’s degree in Marketing, Communication, and Commercial Strategy from IPAG Business School. With a strong foundation in luxury fashion, his career includes prestigious roles in both luxury retail and hospitality, working with renowned brands such as Hermès and Louis Vuitton. Earlier in his career, Ludovic served as associate director of groups and events at The Peninsula Hotel in Paris.