Four Seasons Hotel Singapore

Four Seasons Tenure

• Since 2022
• First Four Seasons Assignment: Director of Marketing, Four Seasons Hotel Singapore

Employment History

• St. Regis Singapore, Conrad Bangkok, Hilton Beijing Wangfujing, Doubletree Qingdao, Pan Pacific Hotels Group, Hilton Singapore, Conrad Centennial Singapore

Education

• Bachelor of Science in Management, University of London, Singapore Institute of Management

Birthplace

• Singapore

Languages Spoken

• English, Mandarin

Shengwen Chua first stepped into Four Seasons Hotel Singapore in July 2022 as Director of Marketing, having spent a combined ten years in Hilton Hotels & Resorts prior to his appointment. His passion for helping others grow has been evident in the way he mentors his team, allowing him to drive commercial success for the hotels that he has been a part of.

Shengwen employs a coaching management style that has served him well over the years in the hospitality industry, where he has gained invaluable experience, starting from the ground up as a front desk agent and progressing through the ranks at Hilton and St. Regis. His journey took him across Asia - Bangkok, Beijing, and Qingdao - through the Hilton "Elevator program,” where he honed his skills in every aspect of hotel operations before returning to his beloved Singapore.

“Communication is the key to success.  Being open to listening and understanding others rather than listening to respond is crucial in connecting with people.”  Shengwen enjoys engaging with team members and inspiring them to lead a purpose-driven life.  He has played an integral role in the learning and development efforts of the Hotel, taking on mentees, leading courses and playing an integral role in planning the Hotel’s annual community event – Run for Hope.

Shengwen is happily married and finds balance through long runs at the Singapore Botanic Gardens or at the Rail Corridor to keep fit both physically and mentally.  “Getting enough rest is important in performing at your peak during the rest of the week.”

Four Seasons culture resonates profoundly with Shengwen and it’s part of his heartbeat.  “It is amazing to work in a company that puts people first, and that is why Four Seasons is a premier luxury hospitality company that strives in creating exceptional moments with a genuine heart.”