Restart Your 2020 with Four Seasons Resort Chiang Mai

Nestled in a bounty of rice paddies with stunning views of the misty peaks of the Doi Suthep range, Four Seasons Resort Chiang Mai  re-opens with renewed energy.

“As we open our doors, the health and safety of our guests, residents and employees remains our top priority,” says Anthony Gill, General Manager, Four Seasons Resort Chiang Mai and Tented Camp Golden Triangle. In response to the evolving situation, the Resort recognises that the expectations and needs of the experience have changed and may continue to change. “Our goal is to instill the same level of trust and confidence as ever before."

Leading the Way in Health and Safety

Four Seasons introduces Lead With Care, an enhanced global health and safety program that is being implemented at Four Seasons properties worldwide. Combining public health expertise with access to leading technologies and tools, Lead With Care establishes clear procedures that educate and empower employees to take care of guests and each other. While the Four Seasons experience may look different, it will feel the same. “Our dedicated people are committed to delivering the same intuitive service and personalised care for which we are known and trusted the world over,” says Anthony.

The Resort has also received the Amazing Thailand Safety and Health Administration: SHA certification, given to establishments and services that comply with and commit to following the control guidelines outlined by the Department of Disease Control, Ministry of Public Health, Thailand in response to the evolving situation.  

#FSTakeYourTime

For guests planning that much-needed getaway within Thailand, the Resort has launched a limited-period Restart Your Time with Four Seasons offer that includes breakfast, savings on the room rate, dining as well as spa experiences for stays of two nights or more.

For a family escape, the Resort’s plush 2-4 bedroom Private Retreats offer the most luxurious stay, with private chefs on call, canapes in-residence and stunning accommodation with a private pool that extends into the lush tropical scenery.

“Enjoy the third night with our compliments when you stay with us in our Private Retreats – it truly is the perfect place to soak in the magic and serenity of Mae Rim valley,” shares Anthony. The Private Retreats are designed to offer seclusion and serenity, while providing enough space for social interaction, making it the ideal option for multi-generation families.

Dining and Spa Indulgence

At the recently refresh Wara Cheewa Spa, guests can enjoy two spa treatments for the price of one or spend an entire day relaxing at the spa with special savings. “Our new menu has been designed to focus on balance and the sacred scales of wellbeing – physical, social, emotional and nutritive,” explains Gemma Abad, Director of Spa,. “Journey on your path of wellbeing with us through these healing experiences, and a consultation with our in-house Naturopath Sudha Nair.”

For those who like a hearty dining experience, the Sunday Brunch returns to North by Four Seasons starting August 9, 2020 with a special pass-around menu of appetisers with a focus on fresh, locally-sourced ingredients. Fire-grilled meats take centrestage for mains as the chefs take over the central firepit in an interactive session. “For a relaxing afternoon, come to Khao by Four Seasons and enjoy Pastry Chef Yanisa’s (Wiangnon) delightful fig afternoon tea,” shares Young Rha, Director of Food and Beverage.

Contactless connections

A key part of the service experience at the Resort will continue to be the award-winning Four Seasons App and Chat. As one of the only industry platforms powered by employees on property, not chatbots, this service will further allow guests to control how they engage with employees at the Resort. “While face-to-face interactions may be more limited in times like these, we will remain as connected as ever,” explains Anthony. From the comfort of the guest’s own device, the App provides a contactless experience that does not compromise Four Seasons genuine care and signature service.

“In the past three months, our team has the taken the time to slow down, to reconnect with their loved ones, to explore their own potential, to discover new aspects of Chiang Mai. We are back with renewed energy to showcase the very best of Mae Rim valley and beyond. We look forward to welcoming you back – with the utmost care,” remarks Anthony.